Why do employees smuggle artificial intelligence into work
Sean McManus (Sean McManus)

Technical reporter

Getty image wearing a pink shirt man watched his phone in his workGetty image

It is said that many employees use unruly AI at work

John, a software engineer of a financial service technology company, said: "It is easier to get forgiveness than allowing." "As long as you continue to move forward. If you encounter trouble in the future, remove it."

He is one of many people using his AI tools in his work without the permission of his IT department (that is why we do not use the full name of John).

Based on the investigation Through software AG, half of all intellectual workers use personal AI tools.

The study defines knowledge workers as "those who work on tables or computers."

For some people, this is because their IT team does not provide AI tools, while others say they want their own tools to choose.

John's Company provides GitHub Copilot for the software development supported by AI, but he prefers cursor.

He said: "This is a large degree of glory, but it is very good." "It completed 15 lines at a time, and then you looked at it and said, 'Yes, this is what I want to type. Make you release you. You will feel more fluent. "

He said that he did not violate the policy without authorization, which is much easier to risk than the long -term approval process. He added: "I am too lazy, I paid good costs, and I couldn't chase the cost."

John suggested that the company maintains flexibility in choosing AI tools. He said: "I have been telling the staff that not to renew the license for one year at a time, because the entire landscape changes within three months." "Everyone will want to do something different, and will be due to the cost of sinking. Doubt out "

The release of the AI ​​model Deepseek from China recently can only expand the AI ​​option.

Peter (not his real name) is a product manager of a data storage company, which provides the company with Google Gemini AI Chatbot.

External AI tools are prohibited, but Peter uses ChatGPT by searching for tool KAGI. He found that when he asked the chat robot to respond to his plan from a different customer perspective, AI's biggest benefit came from challenging his thoughts.

He said: "AI is not for you, but a partner for you." "As a product manager, you have a lot of responsibilities, and there are not many good channels to discuss strategies. Ability.

The ChatGPT version (4O) he uses can analyze the video. "You can obtain a summary of competitors' videos, and make a whole dialogue on the views of the video and the overall dialogue (with AI tools) that overlap your own products."

In a 10 -minute ChatGPT dialogue, he can review the materials, which will require two or three hours to watch the video.

He estimates that his productivity increase is equivalent to one -third of the company's free of charge.

He is not sure why the company is prohibited from external AI. He said: "I think this is a matter of control." "The company wants to speak to employees. This is its new field, and they just want to be conservative."

The use of unauthorized AI applications is sometimes called "shadow AI". This is a more specific version of "Shadow IT", which is when someone has not approved the software or service IT department.

Harmony security helps to identify shadow AI and prevent the company's data from entering the AI ​​tool properly.

It is tracking more than 10,000 AI applications and more than 5,000 in use.

These include CANTGPT with AI functions and customized versions of commercial software, such as Communications Tool Slack.

No matter how popular, Shadow AI has risks.

Modern AI tools are built by digesting a lot of information during the process of training.

About 30 % of applications use harmonic security in the user input information.

This means that user information becomes part of the AI ​​tool and may output other users in the future.

The company may worry about the business secrets revealed by the AI ​​tool's answer, but Alastair Paterson, CEO and co -founder of Harmonic Security, believes this is unlikely. He said: "It is difficult to directly obtain data from these (AI tools)."

However, the company will worry that their data is stored in the AI ​​services they cannot control, and it will not be affected by data leakage.

Micala Karina is full of Simon Haighton-Williams, smiling when leaning on the wall.Micala Karina

Simon Haydn Williams said

It is difficult for the company to use the use of AI tools because they are very useful, especially for young workers.

"(AI) allows you to plug in five-year experience into a 30-second time-time project," said Simon Haighton-Williams, CEO of Adaptavist Group, British Software Service Group.

"It cannot be completely replaced (experience), but this is a good leg, just like having a good encyclopedia or a calculator, you can make you do something that you can't do without these tools."

What would he say to the company that he found that he had a shadow AI?

"Welcome to the club. I think everyone can be able to understand what people use and why they are using, and figure out how you embrace and manage it instead of asking it to be closed. Organization through AI).

Blond Karoliina Torttila's Lauripitkänen, Karoliina Torttila, director of TrimbleLauripitkänen (Lauripitkänen)

Karoliina Torttila said employees need to show good judgment on AI

Trimble provides software and hardware to manage data on constructing the environment. To help their employees use AI safely, the company has created Trimble Assistant. It is an internal AI tool based on the same AI model used in ChatGPT.

Employees can consult Trimble Assistant to obtain extensive applications, including product development, customer support and market research. For software developers, the company offers GitHub Copilot.

Karoliina Torttila is the director of Trimble AI. She said: "I encourage everyone to explore various tools in their personal life, but realize that their career is a different space, where there are some guarantee measures and considerations."

The company encourages employees to explore new AI models and applications online.

She said: "This has entered the skills we are all forced to develop: we must be able to understand what is sensitive data."

"In some places, you will not provide medical information, you must be able to make these types of judgment calls (also used for work data)."

She believes that employees' experience in using AI and personal projects at home can shape corporate policies with the development of AI tools.

She said that "which tools are the best dialogue for us."

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