Some virgin currency clients offer better mortgage deals to borrowers nationwide, crying “fouls” even if they are now part of the same group.

Virgin Money was purchased nationwide, but the brands remained separate, with some virgin mortgage lenders claiming they were considered second-class citizens when it comes to making new deals.

This week, a virgin client who aims to get a new mortgage deal from a lender will have to pay nearly £1,000 in some cases, while the same national client can get the same interest rate, even if they are all part of the same financial “family”.

However, according to a mortgage broker, borrowers cannot jump from one brand to another standard practice that belongs to a part of the same group.

For the entire lender and all lenders, about 1.6 million fixed-rate mortgage transactions will expire in 2025. Many of them are worried about a significant increase in payments when they switch to new products.

When someone’s existing mortgage transaction reaches its expiration date, their lender will usually contact you.

The acquisition of Virgin funds nationwide was completed last October and later revealed that it earned £2.3 billion from the deal because it actually bought the brand at a big discount.

This in turn led to the remittance of £50 mini currency nationwide to more than 12 million members last month, totaling more than £600 million.

However, the two brands continue to operate as separate lenders and offer different collateral deals to their respective clients.

Borrowers who reach an agreement end cannot simply switch to another person- they must go through the process of re-responsibility and pay any legal and valuation fees involved.

This week, Virgin Currency customers contacted the Guardian at a two-year repair rate of 4.54%, which will end on July 31. The lowest product transfer rate offered to her is the price of 3.84% for the other two years, which is a competitive interest rate (her loan-to-value ratio is less than 60%.)

But the deal comes with a lot of product fees: £1,995.

Now, she is a national group client and she wants to see what product transmission rates are offered by national clients with the same equity. A 3.84% two-year fix was also provided nationwide for its existing borrowers, but the price was £999 and the product cost was reduced by nearly £1,000.

Virgin also offers options for base rate tracker transactions, which include a two-year fee of 4.48% (bank base rate plus 0.23%) and £995.

But national borrowers can benefit from a cheap deal: a two-year tracker that costs 4.39% (base rate plus 0.14%) and a £999 fee.

Another advantage of the national tracker is that it has no early repayment charges, and neither has Virginity in two years. However, Virgin will allow customers to convert from this transaction to one of their fixed interest rates without having to pay a fine.

"The National Building Association and Virgin Currency continue to operate as separate lenders after the acquisition and have been integrated over time," a national spokesperson said.

"So, customers who currently want to relocate their providers must be re-loaned as re-loans," they added.

"It's typical that you won't be able to switch between one brand and another," said David Hollingworth of the brokerage firm L&C mortgage.

He said, for example, Lloyds and Halifax are both part of the Lloyds Banking Group, but prices vary. Meanwhile, Cooperative Bank was recently taken over by the Coventry Building Association, but remains a separate loan brand.

Regarding whether a better deal is offered nationwide than a virgin, and vice versa, Hollingworth said “it’s going around” and they are both quite competitive. "Virginity is the same as it is nationwide," he said.