Pinterest has now publicly apologized for a series of temperance issues that have swept across the social network in the past few weeks, resulting in what users call unnecessary bans and PIN deletion. In a post to social media on Tuesday, the company was responsible for the issue, saying "internal errors" caused some users' accounts to be incorrectly deactivated.

The company did not share more details about the cause of the error, although many wondered if the ban was driven by a modest over-reliance on AI-driven.

These issues have led to turmoil and anger in Pinterest's user community. People complain that companies have ignored their concerns and say it is not transparent about the problem or how to solve it.

For weeks, Pinterest users have been reporting massive bans in Pinterest's social media posts, Pinterest Subreddit and elsewhere's comment sections. For example, Reddit users often complain that deactivation and disassembly are meaningless because their actions and positions do not violate Pinterest's policies. On the fixed giant on Reddit, users sighed at their pins and boards for no reason, while others responded more in anger and frustration.

A group of users even threatened legal action against the massive ban. Some people suggested complaints against Pinterest CEO Bill Ready and other executives on LinkedIn.

Pinterest has been officially commenting on the matter until May 1st posted on X "We hear your concerns about your recent account deactivation." "However, the company also said it regularly monitors its platform for content that violates its community guidelines. In other words, it refuses to admit that the issue is true.

Instead, if Pinterest asks users to believe that their account has been deactivated by mistake, it seems like there are few bans, and the ban between them can be processed as a one-time.

Now, Pinterest's new statement has changed, although many users complained that "too little, too late."

On May 13, Pinterest posted on X and said in an Instagram comment that some users' accounts were wrongly deactivated.

Statement reading:

We are committed to making Pinterest the safest and most active position on the Internet, which means setting high standards for content security and continually working to achieve it. We have recently taken action against content policy violations, but internal errors have led to excessive execution and some accounts have been incorrectly deactivated. We are sorry for the frustration this has caused. We have recovered many affected accounts and are making improvements to respond faster when errors occur. Thank you for your patience as we strive to do the right thing for all users.

Pinterest users responded to the statement in anger and listed many of their complaints. Some users said they filed the ban via email without any help. Others believe Pinterest's AI has mistaken their posts. Many users say they did nothing, which should lead to a ban and there is never a clear reason for account deactivation.

TechCrunch contacted Pinterest for further comments and explanations.