Sam Altman, co-founder and CEO of OpenAI, spoke at the New York Times Annual Transaction Book Summit held at Lincoln Center in New York City on December 4, 2024.
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Openai announced Wednesday that it now has 3 million paid business users, up from the $2 million reported in February.
The San Francisco-based startup poured into the mainstream in late 2022 with the consumer-facing artificial intelligence Chatbot Chatgpt, and began launching a workplace-specific version of the product the following year.
Openai said the 3 million users include Chatgpt Enterprise, the Chatgpt team and Chatgpt Edu customers.
"There is this tight interconnection between Chatgpt's growth as a consumer tool and adoption in businesses and businesses," Brad LightCap, chief operating officer of Openai, told CNBC in an interview. As of February, the company supported 400 million active users.
Openai expects revenue this year to be $12.7 billion and confirmed to CNBC. According to a family near the company, the company expected revenue of $5 billion per year in September, and the company and a family near the company said it asked not to be named because the finances were confidential.
LightCap said OpenAI is seeing its business tools adopted across industries, including highly regulated areas such as financial services and healthcare. include labor,,,,, Morgan Stanley and Uber Openai said it was a user.
The company also announced new updates to its business products on Wednesday.
The CHATGPT team and ChatGpt Enterprise users now have access to the "connector", which will allow workers to get data from third-party tools such as Google Drive, Dropbox, SharePoint, Box, and OneDrive without leaving Chatgpt. Other deep research connectors are available in Beta.
Openai launched another feature in Chatgpt called "Record Mode" which allows users to record and transcribe their meetings. Only audio is available initially.
The company said the record mode can assist with follow-up after meetings and integrate with internal information such as documents and files. Users can also record their recordings into documents through the company's Canvas tool.
LightCap said enterprise customers have been asking about such updates and help make Openai’s workplace products more useful.
"It has to be able to do the task for you, and to do that, it has to really understand what's going on around you and your work," LightCap said. "It can't be an intern locked in a closet. It has to be able to see what you see."
Openai said it has signed nine businesses a week, and LightCap said the company will try to maintain that pace over time.
“People are starting to really figure out that this is part of the modern tool stack of knowledge economies we live in,” he said.
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