British supermarket chain Morrisons has chosen the NCR Voyix Commerce platform to upgrade its point of sale (POS) system to enhance customers' shopping experience.
The move will implement new POS technology in nearly 500 stores under a five-year agreement.
The plan says Morrisons has moved from outdated POS systems to more simplified and scalable solutions.
Continuous support for upgraded software will be provided through NCR Voyix hosting services, which include advanced helpdesk features.
Partnership expansion requires Morrisons’ modern software-AS-A-Service (SaaS) framework maintained by NCR Voyix Edge, which promises to improve customer interactions and facilitate rapid integration of updates and new features.
The platform's NCR Voyix Insights component will provide Morrison with real-time data and analytics to provide better strategic decisions.
“We are delighted to choose NCR Voyix as our business solutions and services partner to help us further improve our retail technology as we try to operate with greater agility and efficiency to benefit our customers now and in the future.”
NCR Voyix's platform will enable Morrisons to introduce novel digital experiences that are personalized to customers.
NCR Voyix Edge provides infrastructure for Morrisons to operate at the same efficiency as a digital platform, while meeting the specific needs of a dynamic retail IT landscape.
The next generation self-checking that introduces NCR Voyix will reduce waiting time and improve overall customer satisfaction.
"Technology is developing at the pace of lightning, and older Legacy Solutions makes it difficult for retailers to compete effectively with the speed of improvement they need.
“We are delighted that Morrisons has chosen NCR Voyix’s interconnected retail solutions to help their entire supermarket portfolio by improving store performance with the customer and employee experience.”
In March 2025, Morrisons reported that its total sales in the first quarter of fiscal year 2024/25 increased by 2.4%, bringing the figure to £4 billion ($5.1 billion).
“Morrisons Enhances NCR Voyix Checkout Experience” was originally created and published by GlobalData-owned brand retail Insight Network.
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