DNB Bank expands its ties with Infosys to accelerate IT modernization

Norway’s DNB bank ASA has expanded its partnership with IT service provider Infosys to accelerate its digital transformation.

The alliance will leverage Infosys' technical services and solutions, including the Infosys Finacle platform, with the aim of modernizing DNB's IT systems to increase resilience and enhance customer experience.

The extended partnership will focus on enhancing DNB's IT infrastructure and customer service capabilities through Infosys' domain expertise and technology solutions.

The program is expected to address potential risks and minimize operational disruptions to facilitate continuous service.

In addition, this collaboration will involve the modernization of legacy systems and processes of DNBs in various business functions.

The press release said the approach is designed to enable banks to provide customers with personalized loan options.

Elin Sandnes, Executive Vice President and COO of DNB Technology & Services Group, said: “At DNB, we focus on leveraging technology to create a great customer experience. As part of this, we are constantly developing new products and services while driving the deeply rooted digital transformation agenda in all of our operations.

“With the extended partnership with Infosys, we are modernizing our IT infrastructure and leveraging AI and ML such as AI and ML to provide customers with seamless, personalized and agile services. This partnership allows us to proactively meet our customers’ development needs and ensure they get the best banking experience from DNB.”

Infosys increases its presence in the Nordic region through partnerships, acquisitions and establishment of new operation centers.

Dennis Gada, Global Head of Banking and Financial Services, Infosys, said: “Infosys is committed to helping DNB advance its digital transformation journey and enabling them to provide their customers with best-in-class banking services and solutions.

“Our proven track record in large-scale IT transformation enables DNBs to remain resilient while adopting rapid change. This collaboration further emphasizes our growth and leadership to meet the needs of the Nordic region.”

Last month, Dublin financial services provider AIB also expanded its partnership with Infosys.

“DNB Bank has expanded its association with Infosys to speed up IT modernization” was originally created and published by GlobalData-owned brand International International.

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